The Capital Market Authority (CMA) receives complaints falling within the provisions of the Capital Market Law and its Implementing Regulations. Therefore, CMA will consider all complaint cases for further studies and examinations, and settle the disputes that arise between market participants in relation to securities. We would like to note that any complaint filed against the entities subject to the supervision of CMA will be referred to the same entity to settle it, and the complainant has the right to escalate the complaint to CMA when no settlement is reached.
1) For individuals: a copy of the National ID for Saudis and GCC citizens, Muqeem ID for non-Saudis or a copy of the passport for those residing abroad.
As for institutions and companies: a copy of the commercial registration, and the complaint should be signed by the authorised person (the complaint will not be considered nor its procedures completed if it is not attached).
2) A copy of the power of attorney and the National ID for the legal representative.
3) A copy of the supporting documents of the complaint.